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Become a Better Facilitator

Professional Scrum Facilitation Skills™ is an interactive course to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.

A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment where each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.

In this one-day* skills-building course, participants will learn how to become better facilitators and improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.

After completing a Professional Scrum Facilitation Skills class, you'll receive a password to attempt the PSFS I assessment and earn the industry-recognized PSFS I Certification.  Earning your PSFS I Certification makes you part of an elite community of 1,600+ PSFS I  badge holders from around the globe and unlike other Scrum training and certification organizations, your certification will never expire or require future renewal fees.

 

Who Should Attend?

This class is ideal for:

  • Scrum Masters and any Scrum Team member interested in learning how to use facilitation to enhance their team’s success.
  • Scrum Coaches, Agile Coaches and Consultants.

Please note that this class is not suitable for professionals with little Scrum knowledge or experience.

Learning Objectives

Following the PSFS course, you'll have learned how to perform the following:

  • Develop facilitation skills and a facilitator’s mindset.
  • Learn the facilitation principles that experienced facilitators rely on when interactions are difficult.
  • Understand the roles that facilitation principles and the Scrum Values play in enhancing healthy collaboration in Scrum Teams.
  • Explore how facilitation can address challenging scenarios most Scrum Teams encounter.
  • Apply facilitation skills and techniques to improve the Scrum events and other interactions.
  • Understand how to encourage diverse perspectives, while bringing the team together to reach decisions.
  • Experience the elements of group dynamics and how they influence the decision-making process.
  • Leave class with a toolbox of facilitation techniques and understand how to apply them in different circumstances.

Topics

The PSFS course is a mix of lecture, case studies and interactive exercises as you collaborate with other students:

  • Facilitation Principles and Scrum
  • Applying Facilitation Skills and Techniques
  • Improving Facilitation Skills

Scrum.org Certification

PSFS I

After completing a Professional Scrum Facilitation Skills class, you'll receive a password to attempt the Professional Scrum Facilitation Skills I (PSFS I) assessment and earn the industry-recognized PSFS I Certification. Your password will never expire, however should you attempt the PSFS I assessment within 14 days after receiving your password and not receive a passing score, you'll be granted a 2nd attempt for no additional fee.  

Earning your PSFS I Certification will make you part of an elite community of Scrum.org 1,600+ PSFS I badge holders from around the globe and unlike other Scrum training and certification organizations, your certification will never expire or require future renewal fees.

 

Public and Private Training

Please visit our public training schedule to find our upcoming public PSM classes.

Interested in private on-site or Live Virtual Training?  If so, private classes are available with group discounts! Please contact us at training@madisonhenry.com or 844.BE.AGILE so we can discuss your needs.

 

PMI PDU Credits

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 7 PDUs. Please note that PMI PDUs are earned for course attendance and not for earning a Scrum.org certification. Students can claim PDUs under PMI’s "Education courses provided by other third party providers” category. You can claim your PDUs here.

 

About Scrum.org

Scrum.org is the home of Scrum, leading the evolution and maturity of Scrum to improve the profession of software development.

In addition to defining industry-leading Scrum training for practitioners at all levels, Scrum.org provides all of the tools and resources needed by Scrum practitioners to deliver value using Scrum. It hosts the Scrum Guide in 30 languages, provides assessments to allow people to evaluate themselves and improve and hosts community blogs, forums and resources to foster discussion and knowledge transfer.

 

Why Train with Scrum.org?

  • Scrum Leadership – Scrum.org is led by the co-creator of Scrum, Ken Schwaber.

  • Scrum Guide Alignment – Scrum.org's training is aligned with the Scrum Guide that is published and maintained by Scrum co-creators Ken Schwaber and Jeff Sutherland.

  • Consistent Quality – Scrum.org has developed and regularly enhances 1 body of content for each of its courses in collaboration with Scrum.org's 300+ global Professional Scrum Trainer to help ensure consistency and high quality. Scrum.org's approach of integrating lectures with team-based case studies and interactive exercises helps enable a great learning experience and preparation to begin effectively applying Scrum.

  • Meaningful CertificationsScrum.org's Assessment & Certification Program includes rigorous assessments with the opportunity to examine your knowledge of Scrum, earn highly respected certifications and be recognized on Scrum.org. And unlike other Scrum training and certification organizations, your certification will never expire nor require future renewal fees.examine your knowledge of Scrum, earn highly respected certifications and be recognized on Scrum.org.

 

About Madison Henry   Scrum.org PST  Scrum.org PTN

The Madison Henry Group helps clients realize the benefits of agile software development and pursue organizational agility.

Founded in 2005, Madison Henry enables high performance and optimizes the value delivered by complex software through three lines of professional services: Agile Transformation with coaching and consulting across the enterprise; Training & Certification in partnership with industry leaders such as Scrum.org, Kanban University and Scaled Agile (SAFe); and Staff Augmentation for the key roles of Scrum Masters, Scrum Developers and Kanban Delivery Managers.

We are passionate about our work.  We value insight, commitment and innovation.  We maintain an unwavering pledge to client success and satisfaction.