Become a Better Facilitator
Professional Scrum Facilitation Skills™ is an interactive course to help Scrum practitioners develop a facilitator’s mindset, proficiency in facilitation skills, and learn when and how to select effective techniques for various circumstances. Strong facilitation skills enable better problem-solving, more effective Scrum events and greater team alignment, all leading to better outcomes.
A key tenet of Scrum is to put problem-solving and decision-making in the hands of the Scrum Team. The Scrum Framework creates venues for this to happen and the Scrum Values help create an environment where each Scrum Team member’s voice can be heard. However, team interactions don’t always go well. Sometimes team members lose sight of goals, don’t fully engage and/or can’t reach agreement. Effective facilitation can guide the team toward their desired outcomes.
In this one-day* skills-building course, participants will learn how to become better facilitators and improve interactions with their Scrum Teams, stakeholders and customers. They will focus on how to adopt facilitation as a stance and enable the Scrum Values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices. They will create and leave with their own facilitation “plan” to improve their next team discussion or Scrum event.
After participating in this class, you'll receive credentials to attempt the PSFS I assessment and earn the industry-recognized PSFS I Certification. Earning your PSFS I Certification makes you part of an elite community of Scrum.org badge holders from around the globe and unlike other Scrum training and certification organizations, your certification will never expire nor require future renewal fees.